Privacy Policy for the Communication Platform for DGSN

Effective Date: 27-05-2025

Thank you for choosing the communication application, ComDGSN.

This Privacy Policy describes how we collect, use, disclose, and manage your information when you use our communication application.

  1. Information We Collect
    1. Personal Information: ComDGSN may collect personal information that you provide directly, such as your name, phone number, email address, profile photo, and any other information you choose to provide.
    2. Device Information: We may automatically collect certain information about your device when you access the ComDGSN platform, including, but not limited to, the type of device, unique device identifiers, operating system, browser type, IP address, mobile network information, and device settings.
    3. Usage Information: We may collect information about your use of ComDGSN, including the features you use, the content you view, your interactions with other users, and the actions you take within the application.
    4. Camera, Microphone, and Storage Permissions: The ComDGSN application requires access to your device's camera, microphone, and external storage to enable features such as photo sharing, audio and video calls, and media downloads. We access this information only with your explicit consent and solely to provide the intended functionalities of the application.
    5. Bluetooth Permission: The ComDGSN platform may request access to your device's Bluetooth functionality for certain features, such as connecting to Bluetooth devices for audio calls or other communication purposes.
    6. Notifications Permission: The ComDGSN platform may request permission to post notifications on your device to inform you of new messages, updates, or other relevant information related to the application.
  2. Use of Collected Information
    1. Provision and Improvement of ComDGSN: We use the collected information to provide, maintain, and improve the application, including enhancing user experience, developing new features, and optimizing performance.
    2. Communication: We may use your contact information to communicate with you about ComDGSN, including sending updates, announcements, and administrative messages.
    3. Personalization:We may use the collected information to personalize your experience on ComDGSN, such as recommending content, connections, or features based on your preferences and usage patterns.
    4. Analytics: We may use aggregated and anonymized information for analytical purposes to understand how users interact with the application, diagnose technical issues, and analyze trends.
  3. How We Share Your Information
    1. With Other Users: The communication platform is an internal communication application, and certain information you choose to share within the application, such as your profile information, messages, and multimedia content, may be visible to other users according to your privacy settings and permissions.
    2. Service Providers: We may share your information with third-party service providers who help us operate, maintain, and improve the platform, such as hosting providers, analytics providers, and customer support services.
    3. Legal Compliance: We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests, or to protect the rights, property, or safety of the platform, its users, or others.
  4. Your Choices and Controls
    1. Consent: You can control access to your device's camera, microphone, storage, and other permissions by managing your device settings and granting or revoking permissions as needed.
    2. Opt-Out: You can opt out of receiving promotional communications from DGSN by following the instructions provided in the communication or by contacting us directly.
  5. Security
  6. DGSN takes reasonable measures to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
  7. Children's Privacy
  8. The communication platform is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under 18. If you believe a child under 18 has provided us with personal information without parental consent, please contact us immediately, and we will take appropriate steps to delete the information.
  9. Changes to this Privacy Policy
  10. We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated Privacy Policy on our website or within the application. Your continued use of the application after the effective date of the revised Privacy Policy constitutes your acceptance of the changes.
  11. Contact Us
  12. If you have any questions, concerns, or complaints about this Privacy Policy or our privacy practices, please contact us atcontact@govcom.digital.gov.mrBy using the DGSN communication application, you agree to the terms and conditions of this Privacy Policy. Thank you for entrusting us with your information and for being a part of the government platform.